This Refund Policy outlines the terms under which payments made to ProjectiveX are handled. Please read it carefully before enrolling in any program or service.
All payments are final and non-refundable except in limited, clearly defined cases.
At ProjectiveX, all payments made toward our programs, services, or offerings are final and non-refundable, regardless of usage, participation, progress, or level of satisfaction.
By enrolling in any ProjectiveX program, you acknowledge and agree that you are committing to the full program fee and understand the refund limitations outlined below.
Strict Policy: All payments are final. Refunds are issued only in specific, exceptional circumstances as defined in this policy.
If you believe you are eligible for a refund due to a duplicate transaction or program cancellation, contact our support team at team.projectivex@gmail.com or +91 7304911802.
Our team will verify the transaction details and eligibility. Refund requests that do not meet the policy criteria will not be approved.
If approved, the refund will be initiated to the original payment method used during checkout.
Approved refunds are processed within 5–7 business days, depending on your payment provider.
Refund requests for duplicate transactions must be reported immediately.
Transaction verification and internal review.
Time taken by banks or payment gateways after approval.
Refunds allowed (if eligible) will be processed to the original payment instrument. The payment gateway (Razorpay) may take additional time (up to 14 business days) based on bank processing.
In certain cases, programs may be postponed or rescheduled due to internal, operational, or external factors.
Such changes do not constitute non-delivery of service and do not make the program eligible for a refund.
Your enrollment will remain valid and will be honored on the revised start date.
You must first contact ProjectiveX support before disputing with the bank or payment provider. Chargebacks may result in account suspension.
For any refund-related concerns or duplicate payment issues, our support team is available to assist you.
team.projectivex@gmail.com
+91 73049 11802
Business Hours: Monday - Friday, 11:00 AM - 11:00 PM IST
Policy Updates: ProjectiveX reserves the right to update or modify this Refund Policy at any time without prior notice. Continued use of the platform or participation in programs after changes constitutes acceptance of the updated policy.